Jasmine Hayter

Team Leader

CLIA Accredited Cruise Specialist

Jasmine’s career started in 2006 at one of Australia and the worlds’ biggest retail travel agencies, where she shortly gained a reputation for specialising in luxury travel. During her career her most memorable holiday was a self-drive holiday around France, Spain & Portugal, finished off with a European River cruise. Next on Jasmine’s list are Mauritius and a Mississippi river cruise.

Jasmine recommends:

Destination: Lisbon, Portugal

Ship: Scenic Diamond

Hotel: Hotel Esprit Saint Germain, Paris

Tip: If you are fond of taking a few thousand pictures like me, take a photo of the Welcome to.. signs as you enter each town or city. This way you will know each image between that Welcome sign and the next are definitely in that destination. Also invest in a Portable Charger and ensure it’s charged before leaving each day, that way you won’t miss out.

Mike Drew

Assistant Team Leader

CLIA Master Cruise Specialist

Mike has been in the travel industry since 2006 and is extremely passionate about his clients having the holiday of a lifetime, exploring new destinations and recommending his favourite places to his clients. Mike’s travels have taken him to New Zealand, Fiji, USA, Canada, South East Asia, China, North Korea, East Africa, Dubai, Peru and numerous countries in Europe. He has cruised with MSC, Carnival, Cunard, APT Ocean and River Cruising as well been on coach tours with Travelmarvel and Globus.

Mike recommends:

Destination: Budapest, Istanbul and Shanghai

Ship: APT’s ms Island Sky, a ship classified between expedition and luxury

Hotel: Jumeirah Vittaveli – Maldives

Tip: Always add at least two extra places and must-do’s to every holiday that you are thinking of as you may only visit that destination once so make the most of it.

Andrew Pitt

Travel & Cruise Advisor

CLIA Accredited Cruise Specialist

Andrew has been in the travel industry since early 2014, managing a team of consultants in a busy city store before making the move to Bicton Travel. He specialises in river cruising and round the world flights. Andrew has been lucky enough to travel to many places around the world and will continue to tick off each country one by one!

Andrew recommends:

Destination: Madrid

Ship: Concerto class ships with APT

Hotel: Naka Resort, Phuket

Tip: Ensure you read the terms and conditions of your travel insurance. You want to have peace of mind that you are fully covered with no hidden surprises.

Connie La Macchia

Travel & Cruise Advisor

CLIA Accredited Cruise Consultant

Connie has been in the travel industry for more than 20 years. She likes the big cities and rates New York her favourite, although she likes to discover more remote destinations and was very impressed by the Azores on a recent cruise. Connie speaks fluent Italian.

Connie recommends:

Destination: New York City

Ship: Seabourn Sojourn

Hotel: Dreams Luxury Suites Santorini

Tip: Tip Allow plenty of time of Travel Visas to be processed and returned before departure

Dani Park-Yeoman

Travel & Cruise Advisor

CLIA Accredited Cruise Specialist

Dani started working in the travel industry in 2011 after moving to Australia from Scotland. Having grown up in the Middle East she has travelled throughout the Middle East as well as through Europe and the USA. Dani’s favourite city is Barcelona due to its Gaudi architecture, culture and amazing cuisine.

Dani recommends:

Destination: Barcelona

Ship: Queen Elizabeth

Hotel: Raffles (Siem Reap)

Tip: Don’t leave home without travel insurance and always take your sense of adventure!

Jess Calder

Jess Calder


Jess started working at Bicton Travel in 2016 as a receptionist after completing her Certificate III in Travel. A passion for photography has taken Jess to many destinations which has sparked her love for travel. Jess’ favourite destination is Singapore and some of her most memorable holidays have been cruising through Asia.

Jess recommends:

Destination: Langkawi, the mangrove tour is a must see!

Ship: Mariner of the Seas

Hotel: Festive Hotel in Singapore

Tip: Make sure you allow plenty of time to get to the airport.

Julie McMillan

Travel Advisor

CLIA Accredited Cruise Specialist

Julie has worked in the travel industry for over 25 years, most of this time was spent working in England for a major cruise retailer. She has travelled extensively around Europe and America and cruised around numerous destinations including Norway, the Mediterranean, Baltic and the Caribbean. After living in Stockholm, Sweden for several years she joined us at Bicton Travel in 2015.

Julie recommends:

Destination: Prague

Ship: Oasis of the Seas

Hotel: Jumeirah Beach Hotel, Dubai

Tip: Always consider a cruise when travelling with children, both my girls have been cruising since they were 6 months old, it really is a relaxing holiday for Mum and Dad.