Phil Smethurst


CLIA Master Cruise Specialist

Phil is the co-founder of Bicton Travel with his mother Carole and manages our Bicton Travel Premium division, creating bespoke travel experiences for the luxury traveller. He has cruised on most of the worlds cruise lines, and says small ship and expedition style cruising is his favourite. Phil has immense knowledge of the world’s airlines, luxury cruise ships and exotic destinations. Whilst he cannot choose one particular favourite city he ranks Amsterdam, Berlin, Milan, Rome, Singapore and Sydney as some of his favourites. For a relaxing vacation his go-to destination is the Amalfi Coast, and he has enjoyed fabulous beach breaks in The Seychelles and The Maldives. For the adventurous he recommends an African Safari and has himself travelled in Botswana, Kenya, South Africa and Zimbabwe. A recent trip to the Patagonia region of Chile was also an adventurous experience he would highly recommend.

Phil recommends

Destination: Amalfi Coast

Ship: Le Lyrial

Hotel: Huvafen Fushi (The Maldives)

Tip: Slow down, spend more time in less places

Nadia Redman

Luxury Travel Advisor

CLIA Master Cruise Specialist

Nadia has worked in the travel industry since 2002 and joined Bicton Travel Premium in 2017. Prior to Bicton Travel, Nadia owned and managed her own travel agency. Nadia’s specialities include cruising, travel to Africa and Europe, especially Italy from where her family originate. Having travelled extensively around Italy, this region is very dear to Nadia and a place she likes to call her second home. Her passion for travel developed from a young age, following a family holiday to Fiji. Nadia believes that travel broadens one’s horizons and exposes one to the fascinating cultures of the world. Whilst Nadia enjoys luxury city stays, she is also found of adventure travel to unique places such as Bora Bora, Cost Rica and Kenya. Nadia’s favourite cities include Budapest, Madrid, New York and Rome. A recent trip to Uganda to see the Gorillas has been her most memorable to date.

Naida recommends:

Destination: Uganda "An experience like no other"

Ship: True North

Hotel: J.K. Place Roma

Tip: Do what the locals do. Step out from the main tourist hubs to experience the true culture of the destination

Aimee Van Dongen

Personal Travel Assistant

When Aimee was 19 she booked a flight to London and took off to travel around Europe for two months with no plan and basically no money! That trip changed her life and she fell in love with travelling. A few months later she replied to ad in the paper for a travel receptionist and the rest is history! Aimee has been at Bicton Travel since 2008 and has worked her way up from Receptionist in the Bicton Travel main office to Personal Travel Assistant in the Premium office. Working at Bicton Travel has given her the opportunity to travel to some amazing destinations and see and experience things that people only dream about. Aimee’s personal travel highlight was spending a week on a private luxury yacht on the glamourous Amalfi Coast.

Aimee recommends

Destination: Berlin & Sorrento

Ship: Azamara Quest

Hotel: INK Hotel Amsterdam, MGallery by Sofitel

Tip: Noise cancelling headphones are the best investment for long haul economy flights