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Coronavirus
Update
Last updated 10 February 2020

As the coronavirus continues to evolve and impact the wider travel industry, Cruise Lines International Association (CLIA) has released details on how they are handling the situation. All member cruise lines take the responsibility of maintaining a safe and healthy environment onboard their ships very seriously.

  • Regardless of nationality, any guest or crew member travelling from, to, or through (including airport transit), mainland China, Hong Kong, or Macau less than 15 days prior to their sailing will be unable to board any ship.
  •  Any guests holding a Chinese, Hong Kong, or Macau passport, regardless of residency or when they were there last, will not be allowed to board ships.
  • Any guest or crew member that has been in contact (which the CDC defines as 6 feet or 2 meters) with individuals that have travelled from, to, or through mainland China, Hong Kong or Macau in the last 15 days prior to their sailing, will also be unable to board.

Additionally, there will be mandatory specialized health screenings performed on:

  • Guests who are unsure if they have been in contact with individuals who have travelled from, to, or through mainland China, Hong Kong, or Macau in the past 15 days;
  • Guests who report feeling unwell or demonstrate any flu-like symptoms;
  • Any guest presenting with fever or low blood oximetry in the specialized health screening will be denied boarding and a full refund will be processed back. If your air travel is booked through the cruise line, your alternative air arrangements will be handled by their team.

Important: If someone in your stateroom/booking has travelled from, to, or through mainland China, Hong Kong or Macau, please contact your Travel Advisor on 08 9339 0277

All ships work tirelessly to maintain a safe and healthy onboard environment. In addition, they are taking numerous proactive steps to maintain high health standards onboard their ships:

  • Thoroughly sanitizing the cruise ship terminal before and after every sailing.
  • Special sanitizing of high traffic areas onboard multiple times a day.
  • Adding extra medical staff on each sailing.
  • Providing complimentary consultations with medical experts for all guests and crew.
  • Plus, the officers of the ship will make two daily announcements during your cruise reminding everyone of how to stay healthy onboard.

Finally, you can contribute to a healthy onboard environment by taking a few simple steps that will help prevent colds, flus and stomach viruses – both onboard and on land.

  • Make sure to wash your hands thoroughly with soap and warm water for at least 20 seconds after using the restroom and before any meal or snack.
  • Cover your nose and mouth with a tissue (or with your upper sleeve) if you happen to sneeze. Avoid sneezing or coughing into your hands or without covering your nose and mouth.
  • Use hand sanitizer as often as possible. Rub the gel thoroughly, and in-between your fingers, until your hands are dry.
  • And remember, if you do not feel well while you are onboard, it is imperative that you immediately visit the onboard medical facility for a complimentary check-up. Onboard doctors and nurses are always ready to assist.

We want to reassure you that travelling by cruise ship remains a safe holiday of choice. For the latest advice we recommend you keep on eye on CLIA’s website https://www.cruising.org.au/Home and if you have any concerns about your future travel plans, contact your travel advisor.

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